Shipping & Returns

SHIPPINGS & RETURNS

 

SHIPPINGS:
 
Please, keep in mind that your order may take up to 72 hours to process because most of our pieces are made at the time the order is received. We will notify you via grecho email when your purchase is ready and on its way and this is when the estimated shipping time will start running.
 
-We deliver with NACEX in Spain and UE. Delivery time in Spain is up to 24-48 hours (Canarias and Baleares could take more time). Delivery times in Europe are from 3 to 7 working days.
 
-We also deliver worldwide with DHL Express International (including EU countries). Delivery times are from 2 to 5 works days.
 
-Shipments are made on work days.
 
-UK CUSTOMERS ADVICE: Due to Brexit, customers from the UK now will have to pay a tax in order to collect their product. This is a fee of the UK government. The price that is in our website, does not include the VAT. https://www.gov.uk/goods-sent-from-abroad. We are very sorry for the inconvenience it might cause.
 
-All prices shown at GRECHO website includes VAT. -The shipping price does not include customs duties or charges. The brand will not be responsible for these expenses.

RETURNS:

Once you have received your order, you have 15 days to make a return. Contact us at returns@grecho.es with your order number to start the return process. The return shipping price will be paid by the customer. Your order must be in perfect conditions and you will be asked to provide some information.